Help Center

Getting Started

What is FreshBuzzer?
How to create an account
How do I choose the right phone number?

Call Forwarding

Forward calls to multiple phones
Sequential vs Parallel forwarding

Unattended Access

Secure Access Codes
Party Mode
Auto Buzz
Open Key

Short-term Rentals

Professional Plan
Booking Sync
Multiple Properties
Check-in Notifications
How FreshBuzzer generates guest codes
Smart Lock Automation

Account Management

Manage access for multiple users

FAQ

Will FreshBuzzer work in my building?
Is FreshBuzzer secure?
Do you have a referral program?
How many calls or minutes are included?
Do I need internet on my phone?
Is there an iOS/Android app?
Does my subscription renew automatically?
Can I cancel anytime?
Can I get a refund?

Troubleshooting

"Your call cannot be completed as dialed"
Incomplete Setup
"FreshBuzzer does not recognize this caller"

Contact support

Help Center Troubleshooting

Troubleshooting

Things not working as expected? Check here first.

"Your call cannot be completed as dialed"
Incomplete Setup
"FreshBuzzer does not recognize this caller"

Ask anything

Hi! How can I help?

Ask me anything about FreshBuzzer — I'll answer based on the documentation.

Answers based on FreshBuzzer documentation only.